Trust Centre
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Built on Trust. Backed by Transparency.
Introduction
We know that when you choose a software solutions provider, you’re placing trust in more than just technology, you’re trusting the people, systems, and processes behind it. That’s why we’re committed to being transparent about how we keep your data secure, services reliable, and operations compliant.
Our Trust Centre brings together everything you need to know about our approach to security, privacy, availability, and customer support, plus the Mantle accreditations that reflect our commitment to doing things the right way.
We’ve created dedicated sections so you can easily explore the areas that matter most to you.
1. Privacy
Your data. Your rights.
We’re transparent about how we handle personal data and comply with regulations such as GDPR and the UK Data Protection Act 2018.
Read our privacy policy here.
2. Security
Security is at the heart of everything we do.
Our Security Policy outlines the controls and standards we apply to protect customer data and systems, and it forms part of the agreement between Mantle and our customers.
Read our security policy here.
3. Support Services
We’re here when you need us.
Get an overview of our support structure and how we ensure timely, effective help for every customer.
View our support services here.
4. Availability
Reliability you can count on.
Our cloud infrastructure is hosted in secure, high-availability data centres operated by trusted providers. It’s configured for resilience, with load balancing, failover, and real-time monitoring to keep services running smoothly.
Read about our availability approach here.
5. Accreditations
Culture and compliance go hand in hand.
See the accreditations and certifications that reflect our high standards in governance, people practices, and operational excellence.
See our accreditations here.
Why it matters.
As a trusted partner to organisations across regulated industries, we take our responsibilities seriously. Our policies, certifications and operational standards are designed to give you the confidence that we’re not just saying the right things, we’re doing them, every day.
If you have any questions about the information in our Trust Centre, or would like to speak to a member of our compliance or information security team, we’re happy to help.